The call center employees provide technical assistance to American consumers and help them run their lives smoothly. One Night at the Call Center is set in one night in a call center in Gurgaon. I would like to conclude by saying that the novel is a good opportunity to spend time on.One Night at the Call Centre is a witty, romantic and humorous story of six call center employees by India’s bestselling author, Chetan Bhagat. This makes the novel even more interesting. The author uses only one night, inwhich everything happens. I think this novel is recommendable and has an interesting exceptional structure.

The novel has a happy ending with inter alia the call centre not getting out-sourced. In my opinion the author remained to an emotional, fictional but typical indian style in his second novel. Furthermore the Phone Call from God puts the reader in confusion and moves the reader to question the message of the author, 'Never to give up'. He makes it very easy to identificate with one of the lives of these six characters and to start asking about one's life.

The author tries to convey a message to his readers, using the problems, the lives of the characters and especially this event. The characters are very astonished and staggered that god appeared in their phone line. He explains that their evasion of their problems is not the idea of life. God himself recognizes the problems of the six characters and tries to tell them about the real meaning of the life by appearing at the other end of the phone line.

Most of the events in the story are leading to one big event: The Phone Call from God. The characters feel kind of crushed by the weight of their problems an try to escape from them by deciding to flow with the wind to reach their destiny. The reader gets confronted with all emotional levels the characters experience and also suffer from. In the novel the author unfolds the problems in the lives of each character in a very emotional way. The story is narrated by Shyam, one of the six characters of the novel. It deals with six call centre employees, working together in a connection, and the change of their lives in one night. It includes 38 chapters, each stating a different time in one night. The fictional novel One Night at the Call Centre was written by Chetan Bhagat and published in 2005. SOMETIMES YOU GOTTA LOSE TO LEARN HOW TO WIN LOVE COMES ALONG TO RESCUE A BROKEN HEART KEEP HOLDING ON, DON'T LET THE FEELING SLIP AWAY

One night at the call centre